Refunds Policy
Effective Date: 12-21-2024
At FAST STORE, we strive to ensure our customers are completely satisfied with their purchases. If you are not happy with your order, we offer the following refund policy to help resolve any issues:
1. Refund Eligibility
To be eligible for a refund, the following conditions must be met:
Return Request: You must request a return or refund within 4 days of receiving your order.
Condition of Products: The item(s) must be unused, in original condition, and in the original packaging. We do not accept items that have been worn, used, or damaged.
Proof of Purchase: You must provide a receipt or proof of purchase to process your refund.
2. Non-Refundable Items
The following items are non-refundable:
Gift cards
Sale or clearance items
Downloadable digital products
Personalized or custom items
3. How to Request a Refund
To initiate a refund, please follow these steps:
Contact Us: Email us at nicolasvab7@gmail.com with your order number and reason for the refund request.
Return Shipping: If your return is approved, we will provide you with instructions on how to send the item back to us. You are responsible for the cost of return shipping, unless the product is defective or damaged.
Refund Process: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase.
4. Processing Time
Refunds are typically processed within 4-7 business days after we receive the returned item. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
5. Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at nicolasvab7@gmail.com with photos of the damaged product. In such cases, we will offer you a full refund or send a replacement at no additional cost to you.
6. Exchanges
If you would prefer to exchange an item instead of receiving a refund, please contact us at nicolasvab7@gmail.com within 3 days of receiving your order. We will provide you with instructions on how to exchange the item for a different size, color, or product.
7. Shipping Fees
Original shipping fees are non-refundable, unless the item is damaged, defective, or if we made an error in fulfilling your order.
8. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.
At FAST STORE, we strive to ensure our customers are completely satisfied with their purchases. If you are not happy with your order, we offer the following refund policy to help resolve any issues:
1. Refund Eligibility
To be eligible for a refund, the following conditions must be met:
Return Request: You must request a return or refund within 4 days of receiving your order.
Condition of Products: The item(s) must be unused, in original condition, and in the original packaging. We do not accept items that have been worn, used, or damaged.
Proof of Purchase: You must provide a receipt or proof of purchase to process your refund.
2. Non-Refundable Items
The following items are non-refundable:
Gift cards
Sale or clearance items
Downloadable digital products
Personalized or custom items
3. How to Request a Refund
To initiate a refund, please follow these steps:
Contact Us: Email us at nicolasvab7@gmail.com with your order number and reason for the refund request.
Return Shipping: If your return is approved, we will provide you with instructions on how to send the item back to us. You are responsible for the cost of return shipping, unless the product is defective or damaged.
Refund Process: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase.
4. Processing Time
Refunds are typically processed within 4-7 business days after we receive the returned item. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
5. Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at nicolasvab7@gmail.com with photos of the damaged product. In such cases, we will offer you a full refund or send a replacement at no additional cost to you.
6. Exchanges
If you would prefer to exchange an item instead of receiving a refund, please contact us at nicolasvab7@gmail.com within 3 days of receiving your order. We will provide you with instructions on how to exchange the item for a different size, color, or product.
7. Shipping Fees
Original shipping fees are non-refundable, unless the item is damaged, defective, or if we made an error in fulfilling your order.
8. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.